SHIPPING AND CUSTOMS
When will my order arrive?
Products are generally shipped from our international warehouses. Therefore orders take about 1 to 4* weeks to reach you. However, you may receive your items earlier.
Shipping time typically depends on how long customs delivers the products, which can vary from country to country.
We offer Money Back Guarantee in case your item doesn´t arrive within 45 working days from dispatch.
When will my order be processed?
We process orders between Monday and Friday. Each order is processed within 24-48 hours after payment. Please note that we don't ship on weekends. Please allow extra time for your order to be processed during holidays and sale seasons.
As soon as we process your order, you will automatically receive a Tracking Number by e-mail. It will include instructions and a web link so you can track the product every step of the way!
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at the final destination, which is determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.